Thursday, 26 February 2015

Will Compliance stop you implementing the Cloud?


Location of Data Centres May Restrict your Plans for the Cloud


Microsoft Azure may Offer the Cloud Data Storage Solution you need


Proving you can Confidentially Store Data Could Make or Break your Cloud Plans


Regulation may Prevent Partial or Full Cloud Implementation




Microsoft Azure may ease your compliance based headaches



The rise of the cloud has been nothing short of remarkable.  Within in a few years we have moved from file sharing platforms to industry standard Office 365 and Microsoft Azure, and applications such as Dropbox are now in mainstream use.  IT giants such as IBM to smaller companies now offer their own solutions.  This age of the cloud is only set to grow. 

Before we get too carried away however, there are a few loose ends your organisation may have to tie-up in wake of cloud implementation.  Let's take a look at what these are.

Proof of Security


Depending on your industry, your organisation may need to obtain permission from a regulatory body to implement the cloud, especially if you are a government contractor.  This will entail proving you can meet Service Organisation Control (SOC) compliance, as well as part of the relevant ISO quality standard. 

If you are a commercial organisation, especially one that handles sensitive data and moves large sums of money, again, you will no doubt face tough questions from stakeholders which you will have to satisfy. 

In essence the question will be how well your cloud system can keep data confidential and secure?  If you cannot show that the data will be secure, the chances are full cloud adoption will be off the table.

Data Centre Location


Another significant implementation factor where data centres are concerned is where they are located.  Regulations in this regard, again depending on industry are explicitly clear, often excluding countries which are considered 'unfriendly' states.  Depending on your provider, you may find that they hold data in regions deemed undesirable.

Microsoft for example, tries to keep data close to the origin of it.  So if you're based in Western Europe, they will try and keep the data in Western Europe. They also provide a facility of storing data in a single geography, region, or country. This can negate a lot of data storing headaches.

According to Microsoft customers can: "Specify the geographic area(s) ("geos" and "regions") of the Microsoft datacenters in which Customer Data will be stored. Available geos and regions are United States, Europe, Asia Pacific, Japan, Brazil and Australia."

Understand Disaster Recovery Plans


As part of the data storage location issue, it is important to discover where data is held in the event of an unforeseen disaster.  Does it remain in the same territory, or is it stored in a completely different location?  Is the data redundancy location in an allowed zone? 

Microsoft, has stated that it may transfer your data within a geo, say Europe for example, and it replicates  Blob and Table data between two regions within the same geo for enhanced data durability in case of a major data centre disaster.

"Microsoft will not transfer Customer Data outside the geo(s) customer specifies (for example, from Europe to U.S. or from U.S. to Asia) except where necessary for Microsoft to provide customer support, troubleshoot the service, or comply with legal requirements; or where customer configures the account to enable such transfer of Customer Data."

E.U. Data Protection Directive


The E.U. has implemented directives to control the location and movement of sensitive data.  It is important that should your provider move the data outside of an allowed territory that this act complies with The E.U. Data Protection Directive (95/46/EC).  This directive lays down strict requirements for the handling of personal data originating in the European Union.

Microsoft have secured an agreement whereby they can transfer European data to the U.S for storage and processing.  This is part of the Safe Harbour Framework developed between America and Europe.

Microsoft as of February 2015 is the only company that have received approval from the EU's Article 29 Working Party.  This is partly down to Microsoft's impressive record on compliance for in-scope services.  They have satisfied EU Standard Contractual Clauses and  guarantees around the transfer of personal data.

It is important to note that Microsoft will transfer E.U. Customer Data outside the E.U. only under very limited circumstances.

Negotiation and Guarantees


If you find that a cloud based solution cannot be implemented due to regulations, you might be able to negotiate with a provider to only hold data in 'friendly' locations.  This would have to have formal guarantees and no doubt reams of paperwork will be involved.  The rewards however, might be worth the bureaucracy especially given the cost savings the cloud brings.  That said, Microsoft do seem to be leading the way in this regard, with their Azure product.

The cloud delivers a highly configurable IT solution which enables your people to work with agility.  It has been shown to deliver significant cost savings, and handle demanding workloads.  It is the future. 

Whether or not you can use it and or how much of it you can use, may be out of your hands.

Why not share your cloud implementation experiences in the comments below, or contact me direct. 

Sources



Azure In-Scope Services

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